Pharmacists are highly educated healthcare providers and medication experts with extensive practical experience to assess and treat these minor ailments. We choose to engage in prescribing for these ailments. 

I always speak with my pharmacist about my health concerns. How is a minor ailment consultation different?

A minor ailment consultation is a scheduled or a walk-in appointment with a pharmacist during which you will discuss your symptoms and medical history to select the most appropriate treatment for you. It is a detailed assessment by your pharmacist to discuss treatment options. Pharmacists will be responsible for monitoring the outcomes of the recommended treatment.

This consultation may result in the recommendation of a non-drug to help alleviate your symptoms, an over-the-counter medication or an eligible prescription medication. 

If your pharmacist feels your condition is more serious, requires additional assessment or treatment by a medication that pharmacists are not authorized to prescribe, you may be referred to a physician.

How can I access this minor ailment consultation service at my pharmacy?

A minor ailment consultation can be booked with your pharmacist via phone or walk-in.

A minor ailments consultation may take place in-person or virtually (i.e., via telephone or a web-based platform), depending on the nature of your condition and the pharmacist’s professional discretion.

What about my family doctor?

A consultation is part of ongoing medical care provided by your team of healthcare providers. Pharmacists are required to notify your family doctor, should you have one, about the details of the consultation and treatments recommended to facilitate continuity within your circle of care and ensure your medical record is complete.

The expanded role of pharmacists gives you an alternative, timely option for accessing healthcare services. 

How much does this service cost, and who is eligible?

This service is covered by the government for individuals with a valid OHIP number. For those individuals without coverage, a service fee will be charged.

 In cases where an over-the-counter treatment is recommended, the medication cost would be additionally charged. Drug plans recognize Pharmacists as prescribers; therefore, should you have an insurance card the cost of the prescription may be covered.